National grid massachusetts contact number

How do I contact National Grid by phone?

Customers— call 1-800-322-3223.

How do I talk to a person at National Grid?

If you need to talk to a live person in National Grid customer service you need to dial 1-800-322-3223. To speak with a live agent, you need to stay on the line.

Can I pay my National Grid bill over the phone?

1-800-322-3223 to pay with credit, debit, or bank account.

How do I dispute a National Grid bill?

If you believe your bill is inaccurate or you wish to dispute all or part of any bill , contact National Grid at 1-800-322-3223 to request an investigation by a Company Complaint Officer.

What is National Grid customer service number?


How much is National Grid a month?

Customer Charge $20.00 per month Distribution Charge On-Peak 14.859¢ per kWh Off-Peak 4.328¢ per kWh Transition Charge 0.091¢ per kWh Transmission Charge 2.700¢ per kWh Energy Efficiency Charge 2.083¢ per kWh Renewable Energy Charge 0.050¢ per kWh Metering Charge If Applicable G-1 – General Service Small C&I Rate –

Does National Grid go door to door?

The company does not conduct sales door-to-door and National Grid does not offer residential equipment inspection and maintenance service. Customers should always ask to see the identification of anyone attempting to gain entrance to their home — especially if the customer did not initiate a service call.

Does national grid ask for social security number?

National Grid advises: Never provide your Social Security number , credit card number or bank information to anyone requesting it over the phone or at your home unless you initiated the contact and feel confident that the transaction is legitimate.

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Does National Grid provide electricity?

National Grid procures its electricity supply for Basic Service, on behalf of its customers, from system power contracts, not from specific generating units. You may call National Grid at 1-800-322-3223.

Can I pay my National Grid bill at Walmart?

As an authorized payment center for PG&E, SDG&E and SoCalGas, customers can pay bills from these companies without incurring a convenience fee. To pay a bill , customers bring their bill stub to a participating Walmart MoneyCenter or customer service desk.

How do I pay my National Grid bill in person?

Pay In Person – Make a payment at National Grid walk-in payment centers or at thousands of Western Union locations – free of service charges. Visit to find a location. Pay by Bank – Some banks allow you to use their web site to pay National Grid bills . Contact your bank to learn more.

How long does it take national grid to process a payment?

Authorized agencies are located throughout National Grid’s service area – check on National Grid’s website to find the closest payment center near you. Note that payments in person may take up to three days for processing , and that additional service charges may apply.

What was National Grid called before?

In July 2005, National Grid Transco was renamed National Grid plc . On 26 July 2005, National Grid Company was renamed National Grid Electricity Transmission plc , and on 10 October 2005, Transco was renamed National Grid Gas plc .

Where do I mail my National Grid payment?

If you are moving to the National Grid service area, call us at 347-410-8789 to start service in minutes! Mailing Addresses for Long Island and the Rockaways.

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General Correspondence Bill Payment
National Grid PO Box 11791 Newark, NJ 07101-4791 National Grid PO Box 11791 Newark, NJ 07101-4791

Is National Grid Gas or electric?

We own and operate gas distribution networks across the north eastern US, located in upstate New York, New York City, Long Island, Massachusetts and Rhode Island. Our networks deliver gas to approximately 3.6 million customers. Some of our US businesses are not subject to state or federal rate-making authority.

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