Massachusetts dept of unemployment phone number

What is the best number to call for unemployment?

To file a new UI claim, visit the State’s Department of Economic Security’s website. You can also call 1-877-600-2722 to apply over the phone. UI claims can be filed online and over the phone on 1-501-907-2590, Monday to Friday. UI claims can be made online here and over the phone on 1-800-300-5616 .

How do I claim my weekly unemployment benefits in Massachusetts?

By phone Call the TeleCert line at (617) 626-6338. The TeleCert hours are 6 a.m. to 10 p.m. daily. Have the following information handy: Your Social Security number. Your TeleCert 4-digit pin. Answer the prompts. Stay on the line until you are told that your weekly claim filing is complete.

How do I check the status of my unemployment claim in MA?

For checking individual claim status Login to the POSC. Open Manage Claims and Payments. Click Inquire Claims Status to open the Search for Claims panel. Select Provider ID from the drop-down list. Enter either: Click Search. Users can press the “print” button on their browser to print a copy of the claim status .

Why is my mass unemployment on hold?

Unemployment claims on hold Many times a hold on your account simply means that DUA is taking the extra step to verify that there is no fraudulent activity. It is not unusual for a claim to go on hold for two weeks for DUA to verify information.

How do I talk to a live person at Massachusetts unemployment?

By phone. You can reach our assistance call center at (877) 626-6800 from 8:30 a.m. to 4:30 p.m. Monday through Friday. Multilingual call agents are available.

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What is the best time to call unemployment?

Levy says the best time to try submitting your claim is before 10 a.m. or after 5 p.m., when website traffic is lower.

What day of the week is unemployment paid in MA?

After you have successfully completed the initial claim process, you will certify for benefits each Sunday thereafter in order to be paid. If, based on your answers to the certification questions, you are eligible for benefits that week, you should receive your benefits on the Tuesday of that week.

How much will I get for unemployment Ma?

Wages and benefit amount The total amount of benefits available to the worker is the lesser of 30 times the potential weekly benefit amount , or 36% of total base period wages. As of October 2020, the maximum weekly benefit amount is $855, and a worker can collect up to a maximum of 30 weeks.

How do I reopen my unemployment claim in Massachusetts?

Generally, you can reopen an existing unemployment claim by simply filing a weekly certifcation online or by phone — just like you did every week when you receiving unemployment previously.

How long does it take to get first unemployment check in Massachusetts?

approximately 3-4 weeks

How long does Ma unemployment take to process?

21-28 days

Can I go on vacation while on unemployment?

That means that unless your vacation is a “staycation” in your own backyard, you will most likely not be able to receive any unemployment benefits for the time you are out of town. Individuals on vacation are not considered able and available to work, and are not eligible for benefits that week.”

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Will federal unemployment benefits run out?

The federal government and many states offer unemployment benefits to eligible former employees looking for new work. These benefits , however, typically run out after 13–26 weeks, after which time individuals can no longer receive unemployment .

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