Massachusetts department of employment and training

How do I contact Massachusetts unemployment?

By phone. You can reach our assistance call center at (877) 626-6800 from 8:30 a.m. to 4:30 p.m. Monday through Friday. Multilingual call agents are available. Our automated Telecert Line at (617) 626-6338 is operational daily from 6 a.m. to 10 p.m. to request weekly benefits.

Who is in charge of unemployment in mass?

Executive Office of Labor and Workforce Development (EOLWD) EOLWD oversees the Department of Unemployment Assistance, the Department of Career Services, the Department of Labor Standards, the Department of Industrial Accidents, the Department of Labor Relations, and the Commonwealth Corporation.

What is MassHire?

MassHire is a new brand unifying the entire Massachusetts Workforce Development System under a single name and shared mission. The brand, MassHire , unifies and empowers all state, regional, and local workforce entities.

How long do you have to be at a job to collect unemployment in MA?

15 weeks

What is the best time to call unemployment?

Levy says the best time to try submitting your claim is before 10 a.m. or after 5 p.m., when website traffic is lower.

How do I request a call back from unemployment in MA?

You can also file an unemployment claim by phone. To schedule a call back to file a claim click here. Expect long wait times due to the recent surge in claims. Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.

Why do employers fight unemployment?

Employers typically fight unemployment claims for one of two reasons: The employer is concerned that their unemployment insurance rates may increase. After all, the employer (not the employee) pays for unemployment insurance. The employer is concerned that the employee plans to file a wrongful termination action.

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Can I collect unemployment if I quit in MA?

You won’t be eligible for unemployment benefits if you quit your job voluntarily, without good cause. For example, if you left your job because of dangerous working conditions or discrimination that your employer refused to stop, you may be able to collect benefits.

Do you have to pay back unemployment Massachusetts?

If you have been overpaid unemployment benefits, you will receive a Notice of Determination from the Department of Unemployment Assistance (DUA). You will be required to repay the amount of benefits that you were overpaid . The full balance owed is due immediately.

Are workforce centers open?

We are open for business, with our staff working virtually to assist you by phone, email and online. Please visit our workforce center page, where you can find the phone number and email address for the center nearest you. We know many of you have questions regarding Unemployment Insurance Benefits.

How much does unemployment pay in MA?

If you are eligible to receive UI benefits , you will receive a weekly benefit amount of approximately 50% of your average weekly wage , up to the maximum set by law. As of October 4, 2020, the maximum weekly benefit amount is $855 per week.

Which state has the highest unemployment pay?


Can you go to jail for collecting unemployment while working?

Yes. It is fraud to claim that you are unemployed while working . This is dishonest and the Federal Government may charge you with a crime. In addition, you may be liable for penalties, interest and withholdings and executions on your

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