Massachusetts consumer protection laws

What is a 93a claim in Massachusetts?

93A , is a powerful legal tool that allows the Attorney General and consumers to take action against unfair or deceptive conduct in the marketplace. The Consumer Protection Act allows lawsuits against unfair or deceptive acts or practices taken against consumers.

How do I file a Massachusetts consumer complaint?

1000 Washington Street, 10th Floor Boston, MA 02118-6400 Phone: (617) 956-1500 Page 2 Fax: (617) 956-1599 Consumer Line: (617) 956-1501 or (800) 495-2265 toll free ( MA only) Website: www. mass .gov/dob File a Complaint with the Division of Banks The Division of Banks has jurisdiction over Massachusetts state-chartered

How long do you have to cancel a contract in Massachusetts?

three days

How does the Consumer Act protect the right of the consumers?

Consumer Protection Act , 1986 seeks to promote and protect the interest of consumers against deficiencies and defects in goods or services. It also seeks to secure the rights of a consumer against unfair or restrictive trade practices.

Do I need a lawyer to write a demand letter?

You don’t need a personal injury lawyer to write a demand letter , but if there’s a lot of money at stake, you may benefit from professional help. The general rule is that you do not need a lawyer to write a personal injury demand letter in a small and easy case.

What happens after your lawyer sends a demand letter?

The most common route is that, after your demand letter has been sent, the insurance company will reject your settlement amount and come back with a different value. Once that has been sent, you and your attorney will either accept or refuse the amount.

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Can consumer complaint be filed online?

To lodge a complaint , the consumer has to first register on the site. The online registration form has to be filled in with the name, email, address and phone number of the complainant, and an user id and password have to be created. A complaint can be filed against any registered brand or service provider.

How do I make a complaint to the Attorney General?

If you cannot complete the form online or need additional assistance with where to direct your complaint , please call our OAG Help Line at (800) 771-7755. Filing a false complaint is punishable as a Class A Misdemeanor. We need complaints in writing.

Who is the attorney general of Massachusetts?

Maura Healey (Democratic Party) Since 2015

Are verbal agreements legally binding in Massachusetts?

While both verbal and written contracts are enforceable under Massachusetts law, verbal contracts are more difficult to enforce in many situations. Usually, the parties do not agree as to what the terms of the contract were, or how they were to be interpreted. This does not mean that it is impossible.

Can I cancel a car purchase agreement in Massachusetts?

Can I cancel the purchase of my car ? You do not have a 3-day right to cancel your purchase of a new or used vehicle if you are unhappy with the vehicle . Once a contract is signed, it is considered legally binding.

What is buyers remorse law?

Federal and state consumer laws allow people to cancel certain contracts or sales of goods for any reason, such as buyer’s remorse , or for no reason at all. The Federal Trade Commission (FTC) requires sellers of goods in certain circumstances to allow consumers a “cooling off” period.

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What are 5 consumer protection laws?

There are many other acts worth learning about that apply in certain situations, including the Home Owner Protection Act, the Home Affordable Modification Program, the Fair Credit Reporting Act (FCRA), the Electronic Funds Transfer Act, the Fair Debt Collection Act, and the Fair Credit Billing Act.

What are the 8 basic rights of consumers?

Consumer Rights Right to Safety . Means right to be protected against the marketing of goods and services, which are hazardous to life and property. Right to be Informed. Right to Choose. Right to be Heard. Right to Seek redressal. Right to Consumer Education.

What rights do customers have?

Consumers are protected by the Consumer Bill of Rights . The bill states that consumers have the right to be informed, the right to choose, the right to safety, the right to be heard, the right to have problems corrected, the right to consumer education, and the right to service.

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