Does Comcast give credit for outages?
Comcast won’t give credit to customers whose cable service was disrupted during the recent power outage , says spokeswoman Alisha Martin. Make your case by calling Comcast at 800- COMCAST .
What caused the Comcast outage today?
Comcast confirmed on Twitter that the outage was caused by one of its “large backbone network partners” having cut a fiber cable, which could also be affecting other ISPs.
Is there an outage in my area Comcast?
If you’ve registered your mobile phone number for Comcast Alerts, you can text OUT to 266278 (COMCST) to check for outages in your area . You’ll get a confirmation message that lets you know you are signed up to receive a text message update when your services are restored.
Is there a Sparklight outage in my area?
To see if there is an outage in your area , or to report a down line or area service interruption: If you are a Sparklight customer, please call 1-877-692-2253. Enter your phone number or account number. If you wish to report an outage , please hold the line and a representative will be with you shortly.
Does my Xfinity modem need a battery?
If you need technical assistance with your battery , please contact us from your mobile phone and we’ll take you step-by-step through the directions. (Note: If your Xfinity Voice modem is equipped with two battery slots, only one battery is needed in order to receive up to 24 hours of backup power.)
How do I get my Comcast credit back?
If you think Comcast made a mistake in your account billing, you can contact their customer service and ask for a refund. You should contact them within 120 days of receiving your bill. If you have trouble managing your Comcast expenses, you can use DoNotPay’s help to lower your Comcast bill.
Why is my internet not working?
There are a lot of possible reasons for why your internet isn’t working . Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.
Is Google down right now?
Google .com is UP and reachable by us. The above graph displays service status activity for Google .com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.
What is causing Internet outage?
The most common internet outages , is caused by network congestion. When too many people are using the same network it causes the connection to deteriorate or fail altogether. The culprits could be disconnected or damaged network cables, faulty modem or router, or something not working properly at the ISP’s end.
What do I do if my Xfinity Wifi is not working?
Troubleshoot Internet through My Account Go to the Internet Service tab in My Account (you may be asked to sign in using your Xfinity ID and password). Scroll down to Devices. Find the modem and select Restart Modem. Select Start Troubleshooting to begin your modem restart. This can take up to seven minutes.
How can I talk to a live person at Comcast?
Please call us at 1-800- XFINITY to talk to one of our customer service representatives for further information.
Why is my Xfinity WiFi not working?
If you’re connected properly, manually restarting your modem will often restore Internet connectivity – the easiest way to do this is by simply unplugging your cable modem for two minutes. You can also restart your modem remotely using the Xfinity My Account app. Sign in and tap Internet and then Restart this device.
Is there a spectrum Internet outage in my area?
Call 1-833-267-6094 to find out if you’re in a Spectrum TV outage .
Is Netflix broken right now?
Netflix is up! We are not currently experiencing an interruption to our streaming service. We strive to bring you TV shows and movies you want to watch, whenever you want to watch them, but on very rare occasions we do experience a service outage.
Is Sparklight down Boise?
Sparklight mostly serves smaller communities with more than 650,000 customers in 19 states. Sparklight Most Affected Locations.
|New Orleans, LA||62|
|Boise , ID||49|